Privacy Policy

Introduction

SportGiftCard Galaxy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sportgiftcardgalaxy.com, use our mobile application, purchase or use our gift cards, or otherwise communicate with us (collectively, the "Services").

We value your trust and are dedicated to transparent practices regarding your personal information. Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.

If you do not agree with the terms of this Privacy Policy, please do not access the Services.

Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources. The types of personal information we may collect include:

Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, password, and phone number.
• Gift Card Transactions: When you purchase, register, or use a gift card, we collect transaction details, card numbers, and usage patterns.
• Profile Information: Information you provide in your user profile, such as your photo, address, and preferences.
• Communications: Information you provide when you contact us, respond to surveys, or participate in promotions.
• Payment Information: When you make a purchase, we collect payment method details, billing address, and transaction history.

Information We Collect Automatically

• Device Information: We collect information about the device you use to access our Services, including hardware model, operating system, unique device identifiers, and mobile network information.
• Usage Data: We collect information about your interactions with our Services, such as the pages or content you view, your searches, and other actions on our Services.
• Location Data: With your consent, we may collect precise location data from your device. You can disable location tracking through your device settings.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy.
• Log Data: Our servers automatically record information including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.

Information from Third Parties

• Social Media: If you connect your social media account to our Services, we may receive information from your social media account, including your profile information and friends list.
• Business Partners: We may receive information about you from our business partners, such as retailers who accept our gift cards.
• Service Providers: We may receive information from our service providers, such as payment processors, customer service providers, and marketing partners.
• Public Sources: We may collect information about you from publicly available sources, such as public social media profiles.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and send related information, including confirmations, receipts, and customer experience surveys
• Manage your account, including authenticating your identity and processing your requests
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will interest you
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of SportGiftCard Galaxy and others
• Personalize your experience and deliver content and product offerings relevant to your interests
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
• Debug to identify and repair errors in our Services
• Comply with legal obligations

How We Share Your Information

We may share your personal information in the following situations:

With Your Consent

We may share your information when you direct us to do so or otherwise provide your consent.

With Service Providers

We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:

• Payment processors and financial institutions
• Customer service providers
• Analytics providers
• Email and messaging service providers
• Cloud storage providers
• Fraud prevention and security providers

With Partner Retailers

We share information with participating retailers who accept our gift cards to facilitate transactions, validate gift cards, and prevent fraud.

For Legal Reasons

We may share information if we believe disclosure is necessary or appropriate to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Enforce our policies, including our Terms of Service
• Protect our rights, privacy, safety, or property, or that of our users or others
• Detect, prevent, or address fraud, security, or technical issues

Business Transfers

We may share information in connection with a merger, acquisition, consolidation, bankruptcy, reorganization, or sale of all or a portion of our assets, or in the due diligence process related to such transactions.

Aggregated or De-identified Information

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and other purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

Account Information

You can update or correct your account information at any time by logging into your account or contacting us. You may also deactivate your account through your account settings or by contacting us.

Access, Correction, and Deletion

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format by contacting us.

Objection and Restriction

You may object to or request restriction of the processing of your personal information under certain circumstances by contacting us.

Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Mobile Push Notifications

With your consent, we may send push notifications to your mobile device. You can deactivate these notifications by changing the settings on your mobile device.

Cookies

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services. For more information, please see our Cookie Policy.

Do Not Track

Some browsers offer a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our Services do not currently respond to "Do Not Track" signals.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We maintain PCI DSS (Payment Card Industry Data Security Standard) compliance for our payment processing systems and employ encryption, access controls, and regular security assessments to safeguard your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Legal obligations to which we are subject
• Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

For gift card information, we typically retain transaction data for a minimum of five years to comply with financial regulations and to support customer service inquiries.

Children's Privacy

Our Services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 16, please contact us.

International Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our Services from outside the United States, please be aware that information collected through our Services may be transferred to, processed, stored, and used in the United States and other jurisdictions. Your use of our Services or provision of any information constitutes your consent to the transfer, processing, storage, and use of your information in the United States and other jurisdictions where data protection laws may be different or less comprehensive than those in your country.

When we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to the United States, we use appropriate safeguards such as standard contractual clauses approved by the European Commission.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the "Last Updated" date displayed at the top of this Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: